I was very impressed with the level of service I received. The order process differed from that advertised on the website but I was kept informed all the way and given the option to cancel the order and look elsewhere.
Steve was an absolute gent throughout.
5 stars.
...Steven Rule - The Billowing Loaf Ltd
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Order arrived on time as promised. Thanks, good service.
...Neil Westwell
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They where unable to immediately supply my product, but I was informed of the delay and kept up todate.
No problems, I would use them again.
...windridge Coatings
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Product as advertised however for the amount of postage paid i would have expected it to have arrived the next working day not 4 days later
...Groeger
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Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
...Tore Saanum
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I received my order as advised on Friday by a very pleasant man, toilet seat all correct and a very good experience from start to finish. I wold recommend your firm for good service.
...Mrs Jeanne Fairman
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Very good!
...EPD Singapore Services Pte. Ltd.
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We were let down badly by another supplier and needed our high cistern urgently because we had fitters already on site. MyTub were great - unlike other suppliers, I was able to talk to an actual human who confirmed they had the part and was able to give an accurate delivery estimate, which was a big relief. In the end, they beat their estimate by a couple of days - it arrived the next day. Would totally use MyTub again.
...Martin Tlaskal
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Order has been received and all is ok. Thankyou so much.
MurielTobin
...David Tobin
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Very disappointed that when I ordered online that was told soon afterwards that my order was about 6 weeks delivery - surely in this day and age of computers that stock levels should relate to whats available off the shelf.
Then had to pay another £60 plus to get same taps from another supplier. :0
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Hello
Unfortunately this is the nature of the UK's plumbing industry, no one UK company stocks everything and also has stock on the shelves at all times. There are minimum orders that manufactures deliver so if you wish to save money you may have to wait a while. As you have discovered in this instance if you need it now you have had to go elsewhere and spend £60 more than MyTub would have charged
...Chartwood Design Ltd
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£
£60.97 
