Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o ...Geoffrey LLoyd Evans
|
Simple ordering, good service, quick delivery, right parts, will use in the future. ...Jerzy Bryzek Versato Ltd
|
Great customer service. Helped locate a part we needed.
Easy to order. Fast delivery.
...Appleby Park hotel
|
Nice web site easy to find the exact tap I wanted at a good price. Contacted me with update on delivery date. Goods arrived on time. Thank you My Tub ...Geoffrey Field
|
Item arrived quickly and very pleased and would most certainly order from My Tub again. ...lee richards
|
Excellent service
Great product, good value
Excellent communication and fast delivery
Thankyou ...Paul Sercombe
|
The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price! ...Laurance Knight
|
Efficient, knowledgeable and keenly priced - what more could you ask for! ...John Cruickshank
|
your service and communication have been excellent and products and website are good to! I would guess delivery out of your hands at this point but delivery was confirmed for 12/01/2018 but didnt arrive until 15/01/2018 but wasnt a problem for me!
Regards ...andy moss
|
The product came in good time ...Stephen Carson
|