Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you
...Neil
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very good and prompt service. I really like how I was kept in the loop from order till delivery. Thank you very much
...Zakiya Hanslot
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The admin staff kindly brought forward the 1 month long delivery time so that we could receive our bath before Christmas. Unfortunately it didnt arrive on said date, so had to wait until the store opened after New Year. Although the product was good value for money, the free delivery that attracted us to the website in the first place was outweighed by the long wait for the product. All members of staff we spoke to were helpful and polite.
...Louisa McRobert
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Hi, In general the speed of order was very prompt, I ordered on Sunday and received the part on Tuesday.
Unfortunately the part did not fit, with the attachment being too large. This does make me wonder why you are advertising indesit parts, that do not fit
Thanks
Craig McIntyre
...Craig McIntyre
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Great Service. Particularly liked being kept in touch regarding delivery date
...Paul Hicking
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Fab service from the team at Mytub - especially sorting out my problem after I ordered the wrong item!!!
...nicholas burns
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Easy site to navigate.Good range of products. Very helpful staff, quick to answer queries. Definitely recommended.
...David S. Williams
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Although what I ordered was the cheapest I could find online, the delivery of around 2 weeks was very long, especially when most sites nowadays offer a two or even next-day delivery. Two weeks without a fully-working shower is a long time to have to wait.
When the parts were delivered I wasnt home, so they were taken to a centre, more than a 90 minute trip from my house, which was quite inconvinient.
Still, I have the parts now, Ive fitted them and my shower is as good as new.
...Graeme Sayer
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Laurie at my tub was very helpful in finding the part I needed. Thanks.
Very satisfied with the service. Damon.
...Damon Hunter
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A hard to find product was available off the shelf. No hassle, excellent service.
...Philip Kolbe
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£
£60.97 
