The soap dispenser arrived on the date stated but was slightly defective. I phoned the local supplier and it was replaced the following working day. Excellent service.
...peter dutton
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Excellent service - many thanks
...Ian Gruar Ltd
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Ordered on Tuesday, arrived on Thursday morning. Very pleased with prompt delivery.
...Carolyn Baribeault
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Very helpful service. Kept me updated with the order progress and the order arrived before the estimated time! Excellent.
...John Graham
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After sales was excellent with updated delivery information. Once delivery date confirmed this was met. Competitve price with service. Thanks
...Craig Watson
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This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords.
...Kevin D Fuller
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Very happy with price and delivery time. When I tried to pick up at Plumb Center they did not know who you were and denied any knowledge of my order.Web site needs better search and navigation do that you can home in on each product easier.
...Andrew Nangle
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Very good to deal with, kept me up to date with the ongoing progress of the order.
Would definitely use the company again.
...Robert Kirk
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I was really impressed with the help received from customer services and the excellent next day delivery. Thank You
... Marie Bullivant
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Very disappointed that when I ordered online that was told soon afterwards that my order was about 6 weeks delivery - surely in this day and age of computers that stock levels should relate to whats available off the shelf.
Then had to pay another £60 plus to get same taps from another supplier. :0
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Hello
Unfortunately this is the nature of the UK's plumbing industry, no one UK company stocks everything and also has stock on the shelves at all times. There are minimum orders that manufactures deliver so if you wish to save money you may have to wait a while. As you have discovered in this instance if you need it now you have had to go elsewhere and spend £60 more than MyTub would have charged
...Chartwood Design Ltd
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£
£592.12 
