thanks. your response was prompt and helpful especially in the face of so many changes to the order and availability.
Vinay.
...Vinay Thadani
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hello MyTub Ltd, thank you very much for my order :- osma 4S 120 x 2 excellent items and service many thanks.
...stephen jones
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Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM
...David McLeod
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Although there was a delay in your obtaining the items I ordered, I was kept advised of progress with the order and it was delivered on the day promised once you had sourced the components.
Perhaps when there is going to be such a delay in this case 16 October to 11 November it might be fairer not to collect payment until nearer the known delivery date.
Overall I have found your service to be a good standard.
...David Beck
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Good customer service. Good communication, would definitely use again. Thanks
...Angela Brehaut
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.
...Miss Aigoro
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Thank you for finding me my order every thing went well so pleased you found it for me thank you very much
...David Webb
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Fantastic service. Ordered Monday am and delivered Wed am. Matched competitors price as well. Would recommend my tub 100%.
...Chris Pook
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I would like to thank everyone Ive dealt with at MyTub. The response time between sending a question and receiving an answer is incredible and you have all been so helpful especially with the special order item.
Thanks
...Vince
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thank you very quick and proffesional perfect service and contact
...k
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£
£1015.23 .jpg "Related item Odera Double V 1800 X 650 White F8520180065105v0")
