Only issue was the delivery time.....actually arrived this morning, but that was after I had chased you a couple of times and we were told it would be delivered Monday, and then yesterday late p.m. Would rather know if things are going to be delayed. ...Mr Graeme Neill
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Very happy with the service. I actually ordered a different model of thermostat control however Mytub sent me an ungraded version as the one I ordered wasnt available. Easy to use website and the delivery was quick. When I did contact them they were quick to respond and very helpful. Would highly recommend. ...Gavin Bhandari
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Fast and efficient- thanks ...Dave Ball
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recieved seat ok now fitted good service ...r.t.holdstock
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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thank you for your service the items came on time thank you ...alex whitaker
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Great service and great pricing. A pleasure to deal with, especially after suffering some truly abysmal service from a LoughboroughLeicester based bathroom supplier. I wouldnt hessiate to recommend them to others. ...James Harrison
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My tub had a part which we had difficulties finding anywhere else.
Order process easy and my tub kept us updated on order and delivery progress.
Thank you. ...D.Jacobson
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Product was delivered speedily and on time. Efficient service - thank you ...Alan Marlow
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Nice service and good company to deal with ...jeffrey black
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