Delivered promptly, not well protected but carried indoors: look OK, but lid not yet removed. Thank you. ...Mr Chris Stacey
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First class to deal with. Great comms from Christine and part arrived on schedule. Definitely use my TUB again. Highly recommended ...dugald Macaulay
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My order was dealt with efficiently. There was a wait for the item, which was made clear when ordering, but we were kept up to date about the expected delivery date which in actual fact was sooner then expected. Would definitely use again. ...JOHN MILLS
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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Disappointed at cost of delivery to here, but MY Tubs are not alone on this. Was how ever relatively pleased with the alternative offered and the rest of the customer service given. Prompt replies to e-mails and helpful staff with the asked for notification when the goods were ready for uplift. Would use again if required. ...Fiona Laing
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It took a very long time to arrive weeks even though I am sure that I read that the product was in stock on purchase. This will probably stop me shopping with you again. This was not a complicated product, and hsould have been with me within three days of purchase. ...sarah whitcombe
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great service . thanks very much . trev . ...tm building services
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Super company to deal with ...ASQUITH BUTLER LTD
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Useful website, with relevant information, helpful staff when I rang up with further questions. Only slight hitch was with delivery....items arrived day after my confirmed date. ...Ms Helen G. Hughes
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Although delivery of the items ordered took longer than expected I was keep informed of progress throughout., and for this reason I would say I was satisfied with the service. ...Brian Farren
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