|Very good communication and prompt replies. Slow delivery: order placed on 2nd delivery first stated to be 16th, then confirmed 10th, finally 20th.
...MR P KELLY
|brilliant service - very pleased thanks
|Service was very good and was happy with the price paid. My purchase was unfortunately broken when it was unpacked, but MyTub arranged a replacement within 24 hours.
|Delivered my item as per the description and on the date advised. Great price too.
|Very good service. Not installed yet but am not expecting any difficulties. Would definitely use again. Thank you.
...David E Wright
|Clear and easy to use site. Updates to orderestimated delivery date kept me informed of the progress of my order. Very happy with the service given.
|the price I paid was very resonable, the delivery could have been quicker as the supplier I regularly use took receipt of this days before the actual delivery date.
I thought this would be sent direct
I infact asked how long this order would take to deliver and was told it was with woolsley waiting to be delivered two days later. You would please and maybe have returning customers if the delivery was quicker.
In general I am pleased with your service. Thankyou
...G A GAS SERVICES
|Excellent service. In particular a simple pre order checking system giving details of stock levels was very helpful. My purchase was then delivered on time within two days of making it. A very happy customer
|Really good service. Delivered what was ordered. The only surprise, pleasant, was that it was delivered one day early!
|The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven