Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service.
...Beverly Horn
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Excellent service, part arrived on Thursday before 8.30 a.m. thank you
...Trevor Cullen
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Excellent service. 1st class communication with quick responses. Will definitely recommend this company to people.
...Steve Buckley - S Buckley
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Second time I have used mytub and once again got good service, item arrived quickly. Will use again.
...Martin Way
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I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again.
...William Gorman
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I don’t normally respond to requests for feedback but I’ve been very pleasantly surprised by MyTub. The website doesn’t inspire confidence looks a bit dated and home-brewed. Indeed I initially moved on to look for an alternative supplier. In the event the service was exemplary. Fast response to the request for lead time, simple order processing and blisteringly fast delivery. I would definitely recommend and use again. Thanks.
...Mike Parkin
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Spot on,fast, efficient service very helpful.
I found the part on the website they checked it was actually in stock and it was delivered.
Thank you regards Paul
...Paul Harewood
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Hi there.. I called yesterday and spoke to Christine,
O.K. the order took just over a week to receive.
Please could someone advise me that what sort of period can you offer on guarantee
Does this part come from Ideal Standard or from third party
For example, there some changes on colour, its grey,and not white finish, from its exsiting and original part and the bar looks slimmer, and its down size on the actual blue float.
Regards
B.Mistry
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Hi
With reference to your comments,
goods have been ordered direct from the manufactures (ideal) there code for the item is SV81767. Ideal have advised that system fittings have a 5 year warranty.
If you wish to confirm with the manufacturers what you have receive
...B.Mistry
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Very happy with my purchase. Quick & easy search for products, simple ordering process, great value for money & prompt delivery - A Great all- round Service, Many thanks.
...Fran Livingstone
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I have never had such good quality items from the internet. Thanks very much I will keep you in mind if I need more items. My plumber is fitting them at the moment he also said that the quality is good. Thanks again.
...Keith Wright
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£
£18.59 
