|I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again.
|Brilliant service. Made the order on-line, two days later the goods arrived. Thanks very much.
|order completed as stated many thanks
|As stated below retail prices delivered to our door thus saving the railway nearly a fiver on our simple small order. Will use again.
|I am very pleased with the service I received especially communication was quite personalised and very good and informative. Even though the items were not in stock I still received them promptly. Overall, very happy.
|The order took a couple of days longer than anticipated because of delay from My Tubs supplier, but My Tub kept me informed of the status every day and the day they took delivery of it they had it delivered to us within a couple of hours. So 10 out of 10 for communications.
|This is our first time of purchasing from you. Many thanks for a trouble-free and easy-to-use ordering system.
The delivery progress was relayed to us accurately and helpfully.
The goods were keenly priced and I am encouraged to use you in the future.
Thoroughly satisfied, but let's hope the students don't break this hand basin!
...Ian Cordery Estates Manager, The Royal Ballet School
|I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
|good service and price, only downside was that some of the parts were loose in the box and I was lucky they were not damaged.
------------- ------------------------- ------------------------- ----------------------------
As the goods are delivered buy our own guys from branch, there is no need for excessive packing, the goods are loaded and delivered to you the same day.
|Found the product I was looking for easily on the MyTub site. Purchased without difficulty. Was continually kept up to date with my order status and delivery by email. Item arrived in a reasonable time and well packaged. A fantastic experience for my first time order and an excellent service. I will be more than happy to revisit this business for any similar type orders. Thanks.