|Fast and prompt service.....many thnks
|Excelent service, correct product delivered on time. what more could you ask. thanks to Jeanette on the Online support desk for her assistance.
|Excellent overseas service. Quick and helpful.
...Mike Enns - Aurora Geosciences
|Smooth transaction,great communication,quality product,faultless delivery,will highly recommend and buy again from My tub,thank you
|After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
|Good price, genuine item, slightly slow delivery but I was kept clearly informed and understood the delay to be from the manufacturer. Thnank you.
|I am fairly happy with your service but wonder why you CONFIRMED
DELIVERY as 26th September, but it did not arrive until the 27th
Driver had papers with 26th crossed out & replaced with 27th BUT
NOBODY LET ME KNOW!
We are sorry about this.
We had confirmed the original date with the delivering branch but the driver could not physically finish his round, hence delivery the following day. We were not informed about the delay.
...Mr K. Chapman
|We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
|After reading many of the reviews I decided to order a replacement toilet seat. Order arrived on time and I was very pleased with the item. Overall an excellent service and I would recommend.
|Great communication, very pleased with Twyford Envy Soft close toilet seat, good packaging and item arrived exactly when you said it would.
Great doing business with you