|An excellent , no nonsense service, I got exactlt what I wanted. Thank you
I run a relatively small maintenance company where cost/profit ratio is king. I am also new to "my Tub." I placed my first order, today, over the internet, a lady called me back to ensure I was receiving best value for money for my requirements.
The lady suggested a change which I was very happy with, which means as a result I felt extremely valued and not just a number.
Now I will go to you guys first without question.
Thank my congratulations on running a very impressive company
|I have had absolutely outstanding and excellent suport from one of your technical team, Mr. Laurence Fineran, over some basin taps.
His responses and advice have been superb, I cannot praise him enough. Please pass on my thanks.
|Unfortunately, the CD valve of the Tristan 06732COMPL thermostatic cartridge was found broken when it was delivered.
Sorry for the inconvenience, I understand this was immediately resolved with a replacement.
|With my order you stated that some of the items were obsolete. You suggested an alternative form your vast stock. These items not only fitted but were also cheaper. I received them in your started time frame. Thank you.
|Everything was great, excellent prices, delivery was when i was told, no problems at all, will buy from company again.
|Great delivery thanks
|Great online firm to deal with. Good email communication on sales process and delivery timescales.. Would recommend to other online buyers and have added My Tub Ltd to our list of reliable suppliers..
Does what it says on the tin.
...J and R Da Silva Property Lettings
|Very prompt and efficient service
|I ordered an ignition and pilot assembly for an obscure gas fire and it arrived two days later. Thank you.