So pleased I was able to still buy the correct vermiculite for my Valor gas fire. I bought a cheaper pack first, of a different brand from another company, which had larger granules. Unfortunately, I found it caused quite loud popping noises when the fire was on. Using the correct vermiculite bought from your company has made all the difference. Also, it was delivered within good time. ...Julian Willis
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Part was in stock easy to purchase online and arrived very quickly, excellent service. ...Russell Kenneth long - Gasplumb Ltd
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Hi yes I received it many thanks. Only one problem I thought the basin was included! I thought it was a very good price!!! Obviously too good to be true. I need to order the basin to go with it Salgar Motril 8100mm but cannot find it on your website. Please advise me of its code so that i can order it for delivery after Xmas. Many thanks. ...John Lenz
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Good service, fast response to questions and efficient delivery. Thanks. ...Stuart Mackrell
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I was kept informed of arrival, as was out of stock, still arrived very quickly.Thank you for a easy transaction, and I would buy of your company again, ...lindsey brown
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Very happy with the service thank you. ...Fred Stokes
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Thanks very much took a week to get the part but you were the only ones who could come up with it, I had already tried three other parts suppliers cheers ...Dave Harris
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First class professional service with regular updates and prompt delivery. Well done to My Tub. ...Leonard Boesinger
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Best price available for part ordered even allowing for the p&p, delivery delayed by several days but my tub kept me up to date at all times. Great service. ...Danny Fisher
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I ordered this same item just two years ago thermo couple for gas fire ordered it the at 3pm arrived 9am next day, this time taken a few days longer but no emergency so pleased enough about service, the only criticism I made then and am making now still no PHOTO image of the item being purchased it really does make a difference when you can compare it item that you trying to match, luckily I still had the same part number, but would illuminate some problems.
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Dear Henry
We have uploaded a photo now, thanks for the feedback.
Regards
MyTub
...Henry P Robinson
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