This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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Quick replies to queries, timely delivery. Many thanks - would use your company again. ...Sameena Ismail
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Good communications, keft informed of order status. Delivered on time.
Thanks ...David Gunn - Truma UK
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excellent service throughout and a good price. ...T Hounsome
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There was a little glitch with regard to the delivery period which changed after the order was placed but Christine resolved the problem and kept me informed. Quite happy to order again. ...H.W.Wilson Ltd.
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Received in very fast time, great communication, item well packaged, great to deal with.
would deal again and recommend you,
Many Thanks for a hassle free order 1010
Wayne Lomax ...wayne lomax
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Good communication and prompt delivery. Product as described. Would do business again. ...Martin CLARIDGE
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Excellent service, I would use this company again . Delivery was prompt and polite , could not ask for more ...Peter Carter
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Fantastic Jeanette, - great service and I will be happy to say so
Best regards,
David ...Biznet
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wonderful service in all respects. Would definately use again and also recommend. ...Anastasia Aylward
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