Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
------------- ------------------------- ------------------------- ----------------------
Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
|
Prompt service and quick delivery - thank you!
...Mrs C L Ellis
|
slow delivery, moderate price, not over impressed.
...mike trask
|
Prompt service & delivery, very pleased with product good value/well made.
...Jacqueline Douglas
|
Good communications during order process goods arrived at stated time overall good service.
...Neil Keeler
|
only place i could get the part from, fair price and fast delivery
...uph heating services
|
Order came on time, just what I wanted, and got me out of a mess. So thanks.
...Philip Dady
|
Great service and part came on time, very help full on the phone makes a change from some of the companys i deal with.
Merry Christmas & a Happy New Year.
...Paul Harper
|
We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done!
...Alex Docherty
|
very helpful,Janeatte was great at keeping track of the order,and so really good service....
gary
...sea designgroup
|
£
£299.75 
