|Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional Â£9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
|Part was just under average in price.
Emails about orderpickeddispatched all appreciated.
Delivered within a few days of ordering.
Only complaint would be ridiculously high delivery charge. Over Â£12 for a jiffy bag through standard post hurt.
|The boiler arrived promptly.
The driver had not been briefed to call ahead as requested and consequently was kept waiting for an hour.
Subsequent message via the website asking about flues and fittings has not been answered.
|Good price fair delivery time
|Excellent service!! will certainly use again.
|Brilliant and helpful customer service, kept informed all the way through the ordering, delivery and dispatch process. item arrived on the due date and has now been fitted and christened!!! Thank you so much.
...mrs brenda brett
|great fast delivery kept me updated with emails and even had a phone call to state what time ! well done folks keep up the hard work
|Great communications and service from all concerned. Easy to navigate through the website to find the parts needed.
|ITEM, GOOD SERVICE, GOOD TIME ON DELIVERY, GOOD PRICE,WOULD USE AGAIN,
|The service received was very good,and the goods arrived promptly. - A satisfied customer!