|parts took a while to turn up but i was kept informed every step of the way, ability to pick it up from a local store was very useful, so whilst not the fastest service, my customer experience was very good.
|Picked the item up today. Just what I ordered. A fine delivery process.
|we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
|MyTub provided an efficient, very helpful and friendly service, highly recommended.
Quick with a response to a problem
Will definitely recommend to family friends
|Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks
|Very pleased with the service. Slight delay in delivery was communicated to me as soon as it was known about, and delivery followed 24 hours later.
|A company that looks after its customers and does everything possible to complete their order . First Class
|Excellent service Some of the order arrived early! and the balance was dead on time. Well done. Keep up the good work.
|Excellent service, kept me regularly informed of order status & order delivered on stated day