The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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Hello
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven ...Susannah Leyden
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International order and delivery was extremely efficient with prompt and frequent communication. Thanks for all your assistance especially Christine. ...Scott Pattison
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Items fitted my fire perfectly. Would c.ertainly use myTub again if needed ...Alexander Beveridge Cunningham
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I must thank you for your very prompt delivery.
Ordered on Monday and part installed on Thursday
I was impressed and will use your service again.
Thanks very much
...Robert tweedie - Stevens electrics
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price. ...Dr Claire Ferris
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Easy to order on website, however the statement on the website regarding free delivery on orders over £35 is misleading our order was over £50 but as it was not a stock item it cost £15 delivery. Not impressed.
Order arrived within 48 hrs after order, tin damaged but it didnt affect product. ...David Williams
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more than pleased with service kept me up to date all the way, would not hesitate to shop again ...grahame mcdonald
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Great service, easy ordering process, good support with slight payment hick-up, rapid delivery, good quality product ...Dr Hans-Georg Wagner
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Very good to deal with, kept me up to date with the ongoing progress of the order.
Would definitely use the company again. ...Robert Kirk
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Thank you for keeping me informed at all stages of my purchase! The goods were delivered in good condition and quickly! First class service! ...Brian Radbone
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