I was very pleased that you managed to source a limited product, when you did not have stock. ...Mr Brian Humphreys
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Really impressed with the service and speedy dispatch of order! ...Gina L. Mason
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Item not in stock so I was disappointed with the delivery time but, otherwise, service and communication was good. ...Mr I S Cameron
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Quich, efficient and good value. Thanks. ...Mitchell Humphreys
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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My order was delivered on time as promised, Price first class. Thanks. ...D Borman
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All worked well, will definately use again. Thank you ...ian greenwood
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Excellent service. Initially quoted as 7-10 day delivery, item delivered within3 days. ...Robin Cooper - Morgan Cooper Limited
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Great service, fully communicative during delayed out of stock order, which is very important. great product. ...Duncan
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You had the exact part for an old model fire which was great, and from order to delivery was only a few days. Again, well done. The only thing that I struggled with, was the option of collecting from an outlet, of which I think were 755 places. I couldnt find the locations anywhere. Perhaps for trade only All in all great service and would use you again ...John Greig
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