|Kept informed throughout the delivery process. Items either received when initially expected or advised if there was a delay. I would have no hesitation in using My Tub again and would recommend to others.
|Very professional service and fast delivery, although I missed the first one. Item was very securely packed. The price was unbeatable online. Thank you.
|Very impressed with their service - spoke to about 15 companies looking for this part, all told me between 7-10 working days, these guys got it for me in 2!
|Order was recieved on time, as per specification and in excellent condition! Well done!
|Excellent service and communication throughout.
I will certainly use MyTub again if I need to.
|All fine, no problems with anything at all, quick dieptach & delivery.
...Practical Haverhill Ltd
|The valor parts where unavailable but you had an alternative which were just as good and fitted perfectly, the delivery service was good and prompt.
|Very quick delivery, good price. Happy!
|Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub.
|the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
------------- ------------------------- ------------------------- ----------------------
We are very sorry for any inconvenience, a new unit is being sent out today to you.
...langley grammar school