Arrived on time as notified
Pleased with service ...R B WHITEHOUSE
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Dear Sir, Free Delivery etc - I think you should indicate on your website what sort of delivery timescale one should expect - when I placed an order with you last night I certainly didnt expect to be told this morning that delivery would be 7 November 2011 ie more than 2 weeks to wait Yours faithfully David Fallon
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Dear Mr Fallon
It is very unfortunate that some manufactures do not keep stocks of all there goods and lead times are long, this is something we have put to them on many occasions. Thank fully these are rare occurrences.
Regards
MyTub ...Mr David John Fallon
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Delivered very efficiently and arrived in good time. Thank you very much for a very efficiet service. ...Anthony Lowton
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Thanks for a hassle free order and delivery. ...Mr Alan Roper
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I was very happy with the items and found the customer service to be too a very high standard.
I would use this company again when required. ...Jeremy Curtis
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Very courteous customer service, excellent communication on delivery expectation, and a great price! What more can be said ...Brian Madden
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I am absolutely delighted with both the helpfulness of your operator, who called back with availability of stock and delivery when I needed them urgently and quality of the shower hand grips. They arrived when promised. My only suggestion would be for you to supply the screws with the item but I suppose this would increase the price which was very competitive. Many thanks. ...Patsy Hooper
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thanks. your response was prompt and helpful especially in the face of so many changes to the order and availability.
Vinay. ...Vinay Thadani
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Thank you for finding me my order every thing went well so pleased you found it for me thank you very much ...David Webb
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