|Great service! Item was despatched quickly and received in perfect condition.
|Laurie was brilliant. The item I wanted was obsolete but 1 was available, I couldnt order it on the website , laurie enabled it while I was on teh phone to him. The order was delivered next day and my shower doesnt leak anymore and I can turn my water on. All enabled because laurie at mytubs cared enough to sort out my Â£155 order. Faultless service and delighted to send this feedback
|Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
|A big thank you for the fast service and delivery.
...The Crown Inn
|The Item was received yesterday 300812 intact and as described. I can ask for nothing more.
|MyTub provided an efficient, very helpful and friendly service, highly recommended.
|Item delivered on date promised at 7am despite being during peak Christmas period. Cheers.
|Excellent web site and excellent service, delivered on time will def use again
|Good service and communication excellent, When you telephone My Tub you get through to a human being very quick!
|Efficient service, thank you