Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
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Perfect! Just what I needed and prompt delivery.
Thank you
...Alan Vass
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Wow ordered this on Wednesday morning and it arrived that afternoon. Very impressed with the service. Website easy to use as was ordering. Item arrived all packaged intact and unopened part for an old boiler will be recommending and using this site again. Well done on a A1 service. Thank you.
...Tracey Dineen
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Service was impeccable - could not ask for a better service.
The item I wanted was organised when I wanted it and it was available for collection locally saving me any delivery charges.
Your staff took the trouble to find the item and arrange for the collection locally.
Bathroom and kitchen works are complete now but if you sell televisions please let me know!!
Regards
...peter balls
allenbuild.co.uk
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Special order delivered when promised great service thanks
...Steve Reid
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The service and communication was excellent and your web site was easy to use. Many thanks.
...Nick Gibson
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My order was dealt with efficienty and I was kept in touch at all times as to the delivery date and staus of the order.
I would recommend your service to my friends.
Thank you
...MR T R Price
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MyTubs service was exceptional! The gentleman went out of his way to help me with my rather obscure request. In fact, he took it on as a personal quest, going off to investigate, calling me back and showing a genuine interest in solving my problem. My only negative comment would be that the website or the part that I was searching could do with more photographs.
...james senior - james senior design
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action.
...roger norman
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Although there was a delay in receiving the product as it was not in stock i was regularly updated on the position and could not have asked for better service.
...Charles Polkey
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£
£573.76 
