Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
|Thank you for your VERY prompt excellent service for product needed asap
All arrived as stated
...Douglas Robbie - Dunlaw House Hotel
|Excellent service, will use you again
...Mr J D Laugharne
|Very good and helpful service. Would recommend
|Excellent friendly service, good communications, quality products .... and the best prices around!
|Effortless ordering and delivery arrived before date promised - cant really ask for more.
|Thank you - just the parts I needed and now fitted to the taps. Excellent service.
|This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
|Product as advertised however for the amount of postage paid i would have expected it to have arrived the next working day not 4 days later
|Thank you for a speedy and efficient service, right product, right price, speedy delivery – what else is there to say!
...J H Edwards