|Excellent service. Part took a bit of time to come from the manufacturer and we had several updates so we in turn could keep our customer informed all the way.
|Extremely helpful and pleasant on the phone, then purchase received less that 24hrs after placing order. All at the cheapest price I could find on the net! Can it get any better
|Good communications and excellent service again.
|Shower part arrived on the day My Tub quoted, works fine, good to have hot water again.
|thanks for getting the order to me. Odering was easy, updates were informative and delivery dates met
|An easy transaction, where i was always kept informed on the progress of my order. Arrived ontime and as described.
|Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
|Easy ordering process and prompt replies to lead time enquiries. An alternative product was offered where the one I was interested in was discontinued and at a competitive price. Good and accurate communication on delivery. I would definitely use again.
|Excellent service and surprised with a prompt deliver. Very happy from a first time buyer.
|MyTub for fantastic communications, pricing, delivery and total all round service. My No.1 choice!