|Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service.
|Second time I have used mytub and once again got good service, item arrived quickly. Will use again.
|Received excellent service and communication in up-dates on delivery details. Product was as expected.
...Mrs Margaret Hodge
|Excellent service, good communication, quickly located a part that everyone else said was obsolete.
|I was very pleased with the quickness of responses to my queries. A pity that the item has been discontinued and was unable to buy from you. will keep your site on record for any future needs.
|I have no complaints at all - the part was delivered on time and there was no problem with the order.
|order received complete and on time with your usual efficiency. thank you
Items were delivered in good time, however one point I would like to make is that the 3m length of chrome plated copper tube was in fact 2x 1.5m lengths.
For me, this is fine as the tube is intended to be cut into 3 pieces for supplying a chrome towel rail and supply into a shower, however for someone else this could have affected their installation.
Can you identify this some how withinthe detail on your website or even sell it in 1.5m lengths instead of 1x 3m length
Otherwise, everything was as expected.
...Mr Peter Suttle
|Thought I was going to have to cancel my order as it could not be delivered when needed. Bathroom fitter due on 8/7 and item not available until 16/7 !
Staff managed to juggle the order and item delivered promptly on Thurs 4/7 with a smile.
...A C Shortland Webb
|Good communications, keft informed of order status. Delivered on time.
...David Gunn - Truma UK