Excellent customer service. Despite Mytubs problems with their online finance service provider my order was dealt with promptly and delivery was to time scale. Product met quality standards. I will use Mytub again. ...Graham Leonard
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Nice friendly service, with regular updates.
Regards,
Mark ...MARKABRAHAM
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great service, everything went well ...Howard Charles Robinson
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good service, would use again ...SHEFFIELD PARK ACADEMY
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Many thanks for an accurate service. The parts arrived according to the confirmation email. Just one thing though, I had asked for a price and availability check prior to ordering and clicked through the quote to attach the details to my order, as suggested but the delivery date quoted did not match the final delivery date confirmed by email. Maybe I did something wrong, maybe I did not, either way, it was not clear but I am still happy and will use your services again, thank you. ...Harmony Plumbing
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It all worked as it should have done, and I received the kit on 28 March, having placed the order on 21 March. That was quite satisfactory, but when I placed the order there was no information about delivery time, or availability.
I had to make a phone call to get this information, which I dont think I should have had to . Not quite as slick as some sites.
Peter Jones
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Hello
We endeavor to keep customers updated with news good and bad, on this occasion a note was created, but not sent to you in error!
Sorry.
MyTub ...Peter Jones
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Goods arrived in perfect condition and as advised. I was updated fully at all times during the order and delivery procedure both by email and once by telephone.
Stay safe and keep well.
Best regards,
Nigel Street
CSI Management Ltd..
...Nigel Street - CSI Management Ltd.
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Thanks for everything. The service and updates were excellent as was the price and the product was delivered exactly at the time promised.
Well done. ...Anthony Fineberg
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Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company. ...Simon Morris
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Excellent service. Order was complete and delivered on time. When I phoned with a query reply was helpful and friendly. No further comment. ...Anne Pritchard
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