|Thank you for your assistance
|Received order as described on date given by a friendly man in a van!
|The item I ordered was delivered on the day specified. I was kept informed every step of the way. As the item was a replacement part from a different manufacturer to the original part the electrical connections were in different places and as such I thought there could have been better wiring instructions supplied. Having said that I would definitely use this company in the future if the need arose.
...Mr B Glassby
|Many thanks delivering package on the date as stipulated.
...Dr Harry Eccles
|Goods arrived promptly and in good condition. One item was out of stock at manufacturers but they kept me informed of progress.
|Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
|Great product! Had a minor issue with delivery as the product was out of stock but te customer service team were in contact very quickly over the websites service. Highly recommend.
|Your service is excellent. I have not yet had the heat pole installed, but it looks good.
|The service is very good. Items are always delivered on time. Also when I text for any information I am always updated as soon as possible.
|Fantastic support for a faulty showerhead. Delighted.