My Tub were very helpful in identifying and sourcing the part that I needed for our shower. I sent them photos, which they forwarded to the manufacturer and quickly came back to me to let me know what part was required. The part was sent through and arrived on the specified date. It has since been fitted and works a treat. Thank you My Tub and Laurie who did the investigation work. ...Janet
|
I am most pleased with the service provided by myTub.
Diolch yn fawr. ...Rees
|
Part arrived 4 p.m. on 28.11.11 - fitted and working.
Will use you again if anything else breaks. ...Ian Rae
|
Easy to find the product I was seeking on the MyTub website. It was helpful having the product number against which to search.
Five days including a weekend from order to delivery.
Good communication including initial notification then confirmation of delivery date and information, when requested, of an approximate delivery time.
The product looks good and I assume it will work well as our plumber had no problem fitting it.
I would recommend. ...John Wardley
|
Very impressed with delivery time updates via email.packaging excellent.fantastic service.will order again. ...p richardson
|
Excellent customer service. Any queries answered swiftly, politely and in an easy to understand manner on your orders status page. Was a pleasure to do business with you. Thank you
...Mrs Karen Simcoe
|
Some minor issues with delivery but quickly and professionally resolved.
Will definitely use this supplier again. ...Andrew OwenSmith
|
Excellent service throughout. Pleasant and helpful staff from initial contact to delivery driver. Particularly impressed by the regular delivery progress reports and the rapid delivery its-self.
One comment you may wish to consider - the delivery note from "Wolseley required a signature confirming that goods were received in Good Condition. This is unrealistic . It would be more reasonable to either delete this statement or give an alternative stating "Goods not Checked at time of Delivery". ...Peter Sivyer
|
Good price, delivery longer than expected (item not in stock) but I was kept well informed of progress and actual delivery happened in line with forecast. Will be back... ...Mark Lancy
|
Order came quickly, and the price was well below the manufacturers own website. Will use you again. ...Andrew Phillips
|