i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
------------- ------------- ------------
Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
Regards
Steve Marshall ...keithadamson
|
Right part delivered promptly. good service ...Andy Hayter
|
Dealing with mytub was quite easy and although the part I required was out of stock they kept me informed on proposed delivery dates. ...Nicholas Sims
|
Very good service, ordered on Tuesday afternoon, delivered Thursday afternoon.
The best prices I could find and free delivery!
Would recommend MyTub. ...W S Bott
|
Excellent customer service. Despite Mytubs problems with their online finance service provider my order was dealt with promptly and delivery was to time scale. Product met quality standards. I will use Mytub again. ...Graham Leonard
|
Placed the order and was contacted by a very helpful chap at MyTubs to say that the part I ordered was obsolete but that they had one to send me. He range back to check that I had ordered the part from the pt number and not by the picture as there is another almost identical. Really chuffed with the customer service. Would recommend. ...Nicola Phillips
|
Sorry about the misunderstanding over the order which you quickly rectified.
Thank you for a friendly and efficient service. ...John R Thomas
|
VERY GOOD EXPERIENCE DEALING WITH MY TUB ALL THE WAY THROUGH ...michael john barratt
|
the tap cartridges were easy to find and order, fast delivery in good condition, great service and keen price, happy to recommend - thanks ...Rick Upchurch
|
Delivered promptly and in good order ...Kate Millard
|