Spoke to a very helpful gentleman who researched goods for me and phoned me back with information. A great service, thank you. Looking forward to recieving goods. ...Jo Ash
|
Great service, wrong item was delivered by their supplier, but when i called i was assured it would be sorted out as soon as possible.........the item was collected and replaced with the correct one the same day. Many thanks ...Sue Rushton
|
Item delivered in good condition on the day that was forecast ...John A McBean
|
Good experience from start , good web site, competative prices ,quick delivery. Item & instructions for installation & use very good.Had no problems since item installed. ...S Davies
|
Excellent service thank you very much for sending so quickly. You have saved us having to have a new boiler. Would certainly recommend your services. ...Karen Chubb
|
Easy to use website, great range of product and even better had what I needed. Great communication and speedy delivery, couldn’t have been better. Many Thanks ...Tim Pearce
|
It all worked as it should have done, and I received the kit on 28 March, having placed the order on 21 March. That was quite satisfactory, but when I placed the order there was no information about delivery time, or availability.
I had to make a phone call to get this information, which I dont think I should have had to . Not quite as slick as some sites.
Peter Jones
------------- ------------------------- -------------
Hello
We endeavor to keep customers updated with news good and bad, on this occasion a note was created, but not sent to you in error!
Sorry.
MyTub ...Peter Jones
|
The extra mile that MyTub went to complete my order was like a breath if fresh air. A swift receipt of my goods then topped off what was a very pleasing buying experience. Well done. ...Stefano Bittante
|
Excelleny delivery information and phone help with ordering and choice.
Please note Danfoss has a two phone numbers. I needed the burner one.
Cheers RJP ...R Pannell
|
I was very impressed with the service given my MyTub. As I was moving and it was a bit complicated with delivery I was worried that things would go wrong but they didnt. I could always get through to somebody straight away on the telephone who was knowledgeable about the situation and all went smoothly.
I am so pleased with the Katell Galaxy fireplace. It is just as described and looks really good in my new home. Thank you for your customer service. ...Brenda Bradshaw
|