Good service ...mary beeny
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Prompt delivery ...Barbara Haydon
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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Wrong item delivered. My Tub were on the case straight away and now have the correct item. ...George Cowie
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Item sent quickly and with good packaging, thank you. ...c. dunkley
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Good price and service. Delivered within the timescale promised. ...Peter Devine
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Product as described but note that it is plastic at a reasonable price and delivered promptly. ...John Bogie
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Good range of products that are well priced and quickly delivered. Excellent service. Happy customer. ...Stuart Pryde
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I continue to recommend My Tub for their excellent and responsive service. Helpful and efficient customer services. ...Jennifer Adams
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MyTub did an excellent job, total satisfaction. Even though I originally ordered the wrong item, they were happy to help replace it with the correct one. ...Julius Ross
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