Required replacement aerators for Magiglo open basket gas fire. This company had them in stock at a reasonable price in comparison to other firms. Ordered and was impressed by the customer care with continually update e mails on progress of the order. Delivery was personally carried out by the company and not by courier or post office which meant that the delicate fragile aerators had not been thrown about in transit. Good to see that in this day and age that a company still had Customer care at heart. ...Michael Fellows
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Goods as described and delivered as promised. Excellent service. ...William Paul Down
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Excellent service, pleasure to deal with. Defeated by manufacturers problems but only after exhausting all avenues. ...Ian Smith
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised ...Martin Scott
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Excellent and efficient service. Thank you! ...Mrs C M parnham
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late ,late, late. ...stephen cook
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Good price, good service - delivery on time and good communication. ...Pauleen Blampied
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Order has arrived and been fitted. Thank you for pursuing delivery. ...Frances Winder
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Excellent delivery service, & total bill considerably less than Amazon.uk would have charged ...RA Pettifor
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Unit received as described, within time frame stated. ...Iain Carson
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