We were let down badly by another supplier and needed our high cistern urgently because we had fitters already on site. MyTub were great - unlike other suppliers, I was able to talk to an actual human who confirmed they had the part and was able to give an accurate delivery estimate, which was a big relief. In the end, they beat their estimate by a couple of days - it arrived the next day. Would totally use MyTub again. ...Martin Tlaskal
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Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
...Tore Saanum
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Thank you for the rapid delivery of a part that I was not expecting for at least a couple more weeks. excellent service. Tony Wright ...Anthony
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Excellent service with very helpful staff ...Melvin Hubbard
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FIVE STAR CUSTOMER SERVICE PROVIDED ...phil pritchard
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Goods arrived ahead of schedule - emails not. ...James Breeton
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Your service, your online booking, the result were excellent.
The product arrived in good order and rapid.
Could safely recommend your business to anyone.
...R Brannan
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Amazingly quick service and good prices! ...Brian Buxton - Leading Light
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I received my order, yesterday lunch time at around 12pm. I must say that I feel a little let down as I placed my order on the 281112 and didnt hear back from you until the 141212 to say that the complete order was not in stock and would not be until January. I asked you to go ahead with the order as you had already taken the money from my account. I then had an email on the 171212 saying that the order will be in by the 070113 only to be told again that the order wouldnt be in until the 210113. I understand that this is not your fault but i would have preferred it if you could have let me know a couple of days after I placed my order that the order was not in stock as my customer was left without a shower for nearly two months. ...Peter Downey
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Dear Sir,
Acknowledge receipt of the shipment with thanks. We are happy with the service and support rendered.
Thanks and regards,
NS ...Tan Nam Seng - NS Tan
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