Dear Sirs,
I have now received my order thank you. I did not receive on the day I was originally told it would arrive and did not receive any call to advise me. It was only when I contacted you after 4pm as I was notified due to there not being enough drivers I would not get it. I was then told it would come the next day. When I advised I could not take the order due to work commitments I was asked if i could collect it. I thought this was a bit inconsiderate when I had taken a day off and sat in all day wasting an entire day for nothing. When I asked if it could be delivered Monday as I had a pre booked holiday I was assured it would be with me first thing and it was. I am totally happy with the item and if the delivery had gone to plan on the original day I would be singing your pra ...Joanne Lewis
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Quality service, there was a delay on the delivery of one item but was kept fully informed of developments. Nice to deal with an organisation where the people are knowledgable, helpful and appreciate the customer. Top marks. I have already recommended you to a number of friends. ...David Carstairs
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The parts for my Ideal Standard lavatory were delivered as promised.
I was kept informed as the order progressed, so cannot fault your
delivery system.
The parts proved difficult to fit new hinges for a Space toilet seat
as Ideal Standard, in their wisdom, changed the seat design and although
my toilet was delivered well after the change, it was still the old model.
However, with a bit of cutting and fiddling, I got it to fit.
So I cant complain at all about MyTub, but am very unhappy with
Ideal Standard and wont be buying their products in future. The hinge should
never have failed in the first place ...Andre Botherway
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Very competitive price and tremendous delivery, website easy to use. I would recommend myTub to anyone.
...Alastair Livingstone
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Great service and fast delivery. I spoke to Debra and she was very nice and provided the information I was looking for. I was kept up to date with progress at all times. I would definitely recommend this company and also would definitely use them again! Thanks for your very good service!!! ...Kashif Hussain
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Hi
Thanks for handling my order cancellation so quickly and proficiently. The part and the price were right, but I couldnt find someone who would install it. Guess they like to order parts direct and charge a mark up.
Kind regards
George ...George Dickey
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Good service. Product arrived before time, which I requested. This in turn allowed us to complete the job on time. Thank you. ...Westcountry Maintenance Services Ltd
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Ordered and delivered the next day. Very pleased. ...kbr
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Great service thankyou. The first time I have used mytub and I will be using again. ...malcolm davies
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Fantastic service , on time as committed.
...FAIZAL T. UPPALATH
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