Very good service & tracking will use again as long as the price is good ...Kevin Baker
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time. ...Raymond TOPIN
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Really awful delivery. Took well over a month for item to arrive! ...Watersplash Club LTD
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Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks. ...ROBERT
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Thank you for a very efficient service especially when I had originally ordered the wrong size and still gor new one with me within 3 days. Also customer service were very polite and friendly. Would highly recommend MyTub.
Thanks
Kate ...Kate Macauley
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delivery driver said we would of had our order on friday but someone had put the wrong postcode on the parcel eg 5dp instead of 5dq so they couldnt find us. ...MR D A FRANKS
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I used your check stock feature which varied you had my sink in stock before I placed an order. This gave me confidence that I wasnt going to be left waiting once Id placed the order.
Once the order was placed the communication on my delivery was very good and my purchase arrived promptly.
Price and service are first rate. ...Anthony Downs
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Goods arrived promptly and in good condition. One item was out of stock at manufacturers but they kept me informed of progress. ...Bob Harley
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Very satisfied, order arrived as promised as advertised. I would have no hesitation in using my tub for any future needs. ...Edwin Crouzieres
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This was an absolutely fantastic company to deal with,customer service was fantastic as was ease of communication, will definitely shop again!!! ...Sheen
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