After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
...Sandra McCrindle
|
Very impressed with service . Most suppliers just indicated the part was obsolete. You came back with a further request and searched for a replacement part which worked fine. For an on-line supplier this was explementary service . Will certainly recommend to other gas engineers. ...Michael Lukey
|
Great service as ever! ...Ondemand Plumbing
|
The brushes arrived next morning. Exceptionally quick service. Well done. ...G A SMITH
|
Supplied exactly what I wanted, and although it took a little while to arrive, i was satisfied with the service. ...Peter Young
|
Great! ...RainerBaersdorf
|
Great service,prompt delivery great company to deal with. ...Ian long
|
Arrived on the day as promised. Excellent communication, price and all round service. My Tub My No.1 choice. Thanks ...Andy Blachford
|
Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
------------- -------------------------
Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi ...Tim Amery Limited
|
Products at a good price, but painfully slow delivery by todays standards for easy to source items. ...Reid Carter Wilson
|