Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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The order was delivered in order. Thank you for your cooperation. ...Vlastimil Kalmus
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Thanks, Armando McCray for mytub.co.uk ...Armando McCray
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This turned out to be a very lengthy transaction, but your staff were very helpful throughout and we got there in the end.
Thanks
Rob ...Rob Linden
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Excellent product. Works well with my old Stoves Cooker. Good price, but I thought delivery was a bit high at £5.99 for something which is very light.
...Syed Razzaq
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Easy to use website, good prices, swift delivery. Would happily use again. ...Paul Day
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Order was recieved on time, as per specification and in excellent condition! Well done! ...A Prokopchuk
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Excellent service and good communication. ...Dr Andrew Dodd
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good service all-round
thanks
Andy ...Andy Scott - Cliftons
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The order arrived at the date predicted. The order took some time to materialise due to. production problems at Potterton. The old central heating programmer is "behaving itself" at present but it will be replaced by the new one when it gives further trouble ...John Bowyer Courtney
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