Sorry for the slow reply, due to family crisis I had not been able to check emails, when I did, found goods had been sent to local depot,as they were to fragile to post. I got somebody else to pick them up for me, but I was very happy with the service I got.
...Jayne Lund
|
I was very impressed by the fact that the swing arm which Id ordered arrived within 24 hours of your receiving the order made on Saturday on the Monday morning. Our plumber would have been happier if it had been accompanied by suitable boltsscrews to fix it with but that wasnt actually a problem.
Thank you very much for your helpful web site and excellent service.
...Janet Burrows
|
Excellent service. Fair price and p&p
...SIMON ZAMMIT - A.G.P. SYSTEMS LTD
|
A long delay in getting the delivery, and when opened the drain cover was damaged, looked like it had been dropped and a corner cracked, overall not fantastically impressed!
------------- ------------- ------------
Good afternoon, we are arranging a replacement. Please accept our apologies thanks
Regards
MyTub
...David Mcmullon
|
MyTub for fantastic communications, pricing, delivery and total all round service. My No.1 choice!
...Andy Blachford
|
Sink and tap are better than anticipated, always a problem when ordering just from photographs.
Delivery was a bit of an issue, stock not available but then it was available. Dispatch did keep me informed. Arrived on the day stated and the sink and tap in perfect condition. Just need to install it now:
...Keith
|
Very quick delivery once notified that the item had been sent. Seals exactly as described, easy to cut to size and fit perfectly. The only drawback was the wait between placing the order and it being despatched.
...Allan Wragg
|
First class helpful service. I was looking for a part that may companies had said was obsolete, however MyTub, quickly sourced one and dispatched it. From order to delivery, very smooth, simple and straight forward transaction, would highly recommend. Thank you MyTub, without you finding the part I needed, it would have cost me over£5000 to replace my boiler.
...Andrew Hemphill
|
Hello, the item arrived damaged, I reported this and was told that a replacement would be sent and the damaged item collected. The service that I have received is good but the packaging which I believe was done by your supplier was none existent, just a thin wall box with no packaging whatsoever. Early days yet but I am expecting a appropriate completion. Regards Pete
...Peter Clark
|
I ordered an Astracast sink on Monday evening and it was delivered Friday morning. Im happy with that turnaround time, however the sink didnt have a waste kit with it. Now that I search your site I find it for around £5, but would have to pay £12 to get it delivered. The waste kit page for WK0285 has a link to an Astracast pdf spec where I can see exactly which sinks come with a waste kit included, and for those that dont, the corresponding waste kit code to order. If that same pdf link was on the web page for SX0843SX sink that I ordered, then I would have worked this out and ordered the waste kit too. Or, as with other sites, it would be useful to have a related products link, as I cant imagine there are many people that want to buy a sink without its associated waste kit. Now although
...Melinda Irwin
|
£
£2677.00 
