it`s all OK. ...Robert Pachler
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When order was placed there was no communication from yourselves regarding that one of the items was out of stock and would take at least 4 weeks to get . I only found out from my local plumbers merchant who you tried to place the order with Once I had then emailed youselves a member of your staff think her name was Karen contacted me and once I explained the situation that I needed it the following week , went away and managed to source the item for me. Was very impressed with how the problem was dealt withand items were delivered when promised , but think the webpage product listings should be clearer on delivery times with these sort of items.
...Petes Property Services
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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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I am only taking the time to respond to this message due to the professional and efficient manner in which my order was handled. Your telephone receptionist was very helpful and answered all of my questions considering it was a relatively small order.
Its a great service and the price was at least 50% less than I was quoted for a similar product. I will certainly use your services again and would recommend your company to anyone.
Regards
...Cusack
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The service we rexeived from start to finish was very efficient. Everything organised over emails, which were answered quickly and efficiently. Many thanks! ...Leandi Roelofse
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Brilliant service. Told me exactly when my order would be delivered and at a competitive price. Will definitely use My Tub again. Thanks ...Andy Colgan
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Fifteen pounds postage for a piece of plastic the size of a cereal bowl... It did arrive next day though, and I couldnt find them available anywhere else. ...james folkes
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Delivered on time, no problems using Mytub. ...Dot Yang
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Very good! ...EPD Singapore Services Pte. Ltd.
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Great experience - sensible price, genuine part, swiftly delivered, regular updates on order process - happy man! ...Horse & Groom
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