The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
...Steve Dixon
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The valor parts where unavailable but you had an alternative which were just as good and fitted perfectly, the delivery service was good and prompt. ...Monty vitow
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The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you ...David Mumford
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Received exactly what I ordered. Description Was accurate. Prompt delivery.
Will use MyTUB again ...Michael Leonard
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Delivered item in bubble wrap in plastic bag, delivery driver opened bag so i could inspect items2 aerator tubes ok because these are quite fragile.but no problems,good coms del on time, items as ordered.
k freeland ...kenneth freeland
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Fantastic service , on time as committed.
...FAIZAL T. UPPALATH
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Good experience from start , good web site, competative prices ,quick delivery. Item & instructions for installation & use very good.Had no problems since item installed. ...S Davies
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Excellent service & quick delivery.
Best price on the Internet by far!!. ...Gary Rayner
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No complaints very good efficient service. ...stephen leate
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No problems with this transaction. The boiler was delivered on the date stated.
I will use mytub again if the need arises.
Many thanks
George Swift ...George Swift
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