It was unfortunate that the first delivery of my item was lost in transit but full marks to myTub as they kept in helpful communication with me and sent a replacement item shortly after me reporting the non-delivery. I thoroughly recommend this company for their efficient and friendly service. ...Keith Richards
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Excellent trader. Good communications, fast delivery and great product quality. Would use again. ...G.West.G.Ltd
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Fantastic service! Very speedy delivery - just what you need when you have no hot water! ...DAVID BOWERMAN
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Product as described, waited a short time for delivery but well worth it for the price. Would use again. ...M Worrall
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Thanks for your prompt service and delivery of spare buffer stops. Excellent service!
...Carolyn Harrison
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Mytub were very helpful and service was excellent. ...Helen
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Order was recieved on time, as per specification and in excellent condition! Well done! ...A Prokopchuk
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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very good service very helpfull staff very promt with my order will use this company again soon ...michael john barratt
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Helpful advisors, good quick service, and help with refund when I ordered incorrectly. Very pleased with service and the price as well. ...Jonathan Fox
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