|Got the right product in reasonable time at a good price - Thanks,
...Mr David Beattie
|Although there was a delay in your obtaining the items I ordered, I was kept advised of progress with the order and it was delivered on the day promised once you had sourced the components.
Perhaps when there is going to be such a delay in this case 16 October to 11 November it might be fairer not to collect payment until nearer the known delivery date.
Overall I have found your service to be a good standard.
|Brilliant service helpful staff and a fast delivery.
...Mrs IA BRUNSKILL
|Thank you, for your super fast and great service.
|The goods were received on the day they were expected and all in good order. I searched, but this was the best price I could find on the net. I would recommend based on this purchase.
|I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
|Order arrived on promised date. Excellent service. Thanks!
|Highly satisfied with whole ordering process, and especially the very prompt delivery well ahead of schedule.
The pedestal was damaged when it was delivered last Friday - as the driver managed to let it slip out of his hand onto our driveway. However, a replacement was delivered within a few hours.
Overall very satisfied.
|Delivery arrived on date specified.Box had been opened but goods appeared ok. Not yet fitted and will contact you if there is a problem. Many thanks for very good service.