|Great service. Ordering process very good in that always told where are in the process.
Could do with a time slot re delivery rather than just a day.
|Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory.
|parts took a while to turn up but i was kept informed every step of the way, ability to pick it up from a local store was very useful, so whilst not the fastest service, my customer experience was very good.
|Product was as ordered delivery very prompt but packaging excessive which results in very exspensive postage cost for very tiny object
|No complaints very good efficient service.
|item was damaged so had to order a new part.
While I was very impressed with the speed I received the first part I ordered, I actually ordered 2 of them & have yet to receive the second. The delivery note suggested that one was being delivered & one was on back order, but so far it hasnt turned up...
|Delivered the day you said excellent service.
|We are very pleased with the way you handled our order. The handset for our shower is fitted now and working perfectly. Thank you very much.
|Very good service thanks