Thank you. Order arrived safely. Although later then expected you kept me informed at every step which was much apretiated. Thanks for sterling service. ...John Alden
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On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate. ...Ed Sirett - Make Do
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I was looking for an old fashioned brass bib tap without a threaded spout. Never thought I was going to locate one. Eventually found a part number for one and searched on line. Mytub was up there on the few sites providing results, went to their site, bought it and it arrived exactly when Mytub said it would. Its now fitted and weve just had a cup of tea with the water from it. Job done! Thanks Mytub. Ill definitely be using you again. ...Chris Mitchell
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Fast, efficient and good advice regarding obsolete equipment. Well done Mytub! ...Stewart - Stewart
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Order received. It took a little longer than expected but I was kept informed by E mail as to when I would receive my order.
Many thanks. ...Stephen West
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Very please with the service and the prompt supply of the goods ordered. Communication and customer care very good. ...Ann Kingdon
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Great service, free delivery, highly recommended. ...Ross Emmington
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Easy to find the product I was seeking on the MyTub website. It was helpful having the product number against which to search.
Five days including a weekend from order to delivery.
Good communication including initial notification then confirmation of delivery date and information, when requested, of an approximate delivery time.
The product looks good and I assume it will work well as our plumber had no problem fitting it.
I would recommend. ...John Wardley
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Great, good customer service... arrived on time after quick chase up. Super service... recommend to all. ...ISTL Engineering Limited
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Although what I ordered was the cheapest I could find online, the delivery of around 2 weeks was very long, especially when most sites nowadays offer a two or even next-day delivery. Two weeks without a fully-working shower is a long time to have to wait.
When the parts were delivered I wasnt home, so they were taken to a centre, more than a 90 minute trip from my house, which was quite inconvinient.
Still, I have the parts now, Ive fitted them and my shower is as good as new. ...Graeme Sayer
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