Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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Item as described, thank you. I needed an item from an obsolete gas fire - tried 3 suppliers before I was able to find one in stock. Staff very helpful on the phone and confirmed stock whilst on the phone. Thank you. ...David Rodgers
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fast friendly service very helpful with good communications pleasure to do business with you many thanks ...Michael Moore
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cant fault your service ...andy ablett service
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Good prices great service very helpful and friendly team. ...John Cross
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A good company to do business with and service and help exemplary. Adjustments to order made without exception and assistance in finding alternative items was invaluable. Very helpfil courteous staff, Items received on due date as promised and without difficulty. ...Malcolm Carey
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Delivered on time, well packaged to. Thanks. ...MR A M GILMOUR
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Very happy with service and product received. thank you ...neil hickman
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Good service - very pleased. ...john hart
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Excellent Customer services and very helpful staffs. always keep it up. ...Shoukath Ali
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