|First experience of MyTub - excellent service, wont hesitate to use again and anticipate doing so soon...
|All is ok, the delivery cost is a little high.
...Chan Wai Yin - William
|Speedy service - goods as described - Thanks
|The part arrived promptly and was as expected, however the postage cost seems excessive and I did look long and hard to find another supplier because of this but couldnt!
Regards, Richard Mason
|Excellent service, but I find it strange that I can order something from My Tub, 250 miles away, yet its actually delivered to me by a local plumbers Merchant, and at a better price than if I went to the plumbers merchants direct.
...Mr B R Goodliffe
|The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post
|Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM
|So far excellent - going to collect coals from Plumbs just hoping can find the place!
...Mrs A Cam
|Radiator casing arrived early on the requested day and in good condition. However, the packaging was partially open, allowing the parts supplied to be visible.
As we use our own distribution the goods are carried from the store to the van to your home, theres no need for any packing the goods are handled with care.
|Item arrived, but did take a while. This may have been due to stock at the time.
Thank you for your service.