I had a problem trying to find a replacement element for my old towel warmer, and Steve went to great lengths to try and find a solution for me. Unfortunately he couldnt resolve the issue, but he was extremely helpful and understanding and I thank him for that.
...Barbara Scott
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Great service. Thanks too Christine.
...Mr. H. Quere
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just thought it would of arrived quicker , i chose this company because it was in the next county, the postage and package was over priced for the time it took to arrive
...barbara dyball
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Item arrived safely in the time indicated. Good service, thank you.
...Amanda Hawkins
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Although obsolete you traced my needs and found one for which I am grateful.
You merit high praise for your service
eric
...e.r.ringwood
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Great service, very informative on delivery dates and no hassle at all,will definitely be using you again, thankyou
...Chris Hughes
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item arrived,when unpacked found minor defects ,still waiting for replacement.
------------- ------------------------- ---------------
Hello
Sorry for any inconvenience, a replacement should be with you Monday morning.
Regards
MyTub
...Neil Watling
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A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
A Nash
...ANTHONY NASH
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Very good communication and prompt replies. Slow delivery: order placed on 2nd delivery first stated to be 16th, then confirmed 10th, finally 20th.
...MR P KELLY
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Very pleased with the service and delivery. Everyone I dealt with was very helpful.
...Rob Gibson
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£
£8.02 
