After I discovered I had made an error in what I ordered, I requested the order be cancelled and the folks at MY TUB quickly cancelled my order without a problem. Excellent service! ...James Bailey
|
Great service - my order was received on the next day after ordering! ...Malcolm Pitts
|
I thought the service was very good all round and wouldnt expect anything would better it
Thanks Rob ...Robert Davis
|
My order arrived in good time and as I was not at home when the delivery was made the item was put in a safe place and a note was put through my door.
Many thanks
Brenda Hurran ...Mrs Brenda Hurran
|
I order from MyTub Ltd at least a few times a year. The website couldnt be simpler to use and my order is always delivered to me without any problems or delay. I have never had cause to complain about any of the products that MyTub Ltd supply. Thank you. ...Lisa Smith - Bircham Dyson Bell
|
Good service keen price ...MDLamb
|
Excellent service. ...Michael Bradley
|
Very pleaed with both product and service. Will use again.
...AMBER HEATING SERVICES
|
A speedy delivery and very good service. MyTub kept me updated at all times. ...Sandra Beaumont
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
|