|Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.
|no issues -
...KEN ROBERTS - HOYA LENS UK LTD
|Many thanks to Christine for help with ordering the parts I required....Items arrived as promised on the updated delivery day...many thanks and regards to the team
|Ordered a replacement toilet seat Roca Sidney to freshen up my suite , opted for the soft close option , item arrived as expected & dighted with purchase , good communication thought from mytub , advising when ye order cleared & on what day it would be delivered , will certainly do business with mytub again
|Very impressed with prices,speed of delivery,and quality of parts. Will be using your services more. Thanks again.
|Good value, good delivery costs, a little long wait though.
|Arrived as specified, in good condition, on time. I was kept informed of progress of order throughout process. Perfect.
|excellent from start to finish
...steve stanton - sdselectrical
|Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
|laurie was very helpful in finding the correct part i required, which i ordered and received the next day.
...john william barber